Return Policy
Thank you for shopping Rustic Ranch Relics.
Our goal is for you to be completely satisfied with your purchase. We want you to love our merchandise as much as we do! We try to minimize returns as much as possible. We are always happy to answer questions about the products we carry or provide measurements to assist with sizing, check material content, color, etc. If you have sizing or other questions, please email or call us before ordering. 720-887-3491
We want you to be happy with your purchase and your experience with Rustic Ranch Relics. Our return policy is for exchange or store credit only! When items are returned, they must have original tags on them and must not have been worn or washed. Items must be sent back to Rustic Ranch Relics within 10 days or they will not be accepted.
Shipping charges are not refundable. Customer is responsible for return shipping. If you wish to exchange an item for a different size or item, there will be another shipping charge of $6.95. Please include your name and phone number in your return as well as reason for the return. Custom & personalized items are not returnable. Sale items are FINAL SALE.
Return Shipping Address
Rustic Ranch Relics
14697 Delaware St #500
Westminster, CO 80023
Planks & Paint DIY Workshop Policies
Registration Project selection and customization information for your project is required at the time of registration on the class date page you are signing up for. Please be sure to double check your spelling and information to ensure your project stencil and materials will be ready for you at the beginning of class.
Class Cancellation Policy Registration fees are non-refundable. Registration cancellations made at least 72 hours in advance of a class will be granted a class credit for a future class.
Due to staffing, we reserve the right to cancel workshops if attendance is below 4 attendees.
Private Event Cancellation Policy A deposit is due when booking your private events. Once the minimum number of participants is met (12), we will refund your initial deposit at class. If you are unable to meet the minimum, the deposit will be forfeited. If you choose to cancel your private party the deposit will not be refunded due to the nature of our studio and the demand for private party times on our calendar.
For private events, we require all attendees to register and provide complete personalization info for their project at least 72 hours in advance so we can prepare the materials for your event ahead of time.
Safety Waiver
I understand that I will use and/or be exposed to drills, sand paper, wire, paint and water based stains during Planks & Paint workshops. I agree to be responsible for any damages to Planks & Paint’s tools, equipment or facilities, to the extent and in the percentage I cause such damages.
I recognize there may be certain inherent risks in participating in Planks & Paint workshops. I agree to take precautions and observe all Planks & Paint policies, recommendations, directions, rules and warnings; whether provided orally or in writing. I assume full responsibility for personal injury to myself.
I further agree to release and discharge Planks & Paint for any injury, loss or damage that may arise out of my participation in a Planks & Paint workshop or my presence in the Planks & Paint facility whether caused by me, Planks & Paint or any third party.
I agree to indemnify and defend Planks & Paint against all claims, causes of action, damages, judgments costs or expenses including reasonable attorney’s fees and other litigation costs which may in any way arise from my participation in Planks & Paint workshops or my presence in Planks & Paint facilities.
By clicking the 'Pay Now' button when checking out. You are agreeing to these terms.
