Return Policy
Thank you for shopping Rustic Ranch Relics.
Our goal is for you to be completely satisfied with your purchase. We want you to love our merchandise as much as we do! We try to minimize returns as much as possible. We are always happy to answer questions about the products we carry or provide measurements to assist with sizing, check material content, color, etc. If you have sizing or other questions, please email or call us before ordering. 720-887-3491
We want you to be happy with your purchase and your experience with Rustic Ranch Relics. Our return policy is for exchange or store credit only! When items are returned, they must have original tags on them and must not have been worn or washed. Items must be sent back to Rustic Ranch Relics within 10 days or they will not be accepted.
Shipping charges are not refundable. Customer is responsible for return shipping. If you wish to exchange an item for a different size or item, there will be another shipping charge of $6.95. Please include your name and phone number in your return as well as reason for the return. Custom & personalized items are not returnable. Sale items are FINAL SALE.
Return Shipping Address
Rustic Ranch Relics
14697 Delaware St #500
Westminster, CO 80023
Workshop Policies
Registration
Project selection and all wording is required at the time of booking on our registration form. Please double check all spelling and information to ensure have the correct project ready for you at the time of class.
Workshop Cancellation Policy
Due to the custom nature of the projects, registration fees are non-refundable. Registration cancellations made at least 48 hours in advance of a workshop will be granted a class credit for a future workshop. We will happily reschedule you for any future class within the following 60 days. Any notice given LESS THAN 48 hours prior to a class will be subject to a Transfer Fee in order to be transferred to a future class (Original project and/or design only please).
‘No-Show’ Attendees: Any guest that is a “No-Show” for their reserved workshop session will forfeit the missed session and will need to pay to re-register.
Due to staffing, we reserve the right to cancel workshops if attendance is below 4 attendees.
Private Party Cancellation Policy
A deposit is due when booking your private party. Once the minimum number of participants is met, we will refund your initial deposit. If you are unable to meet the minimum, the deposit will be forfeited. If you choose to cancel your private party the deposit will not be refunded due to the nature of our studio and the demand for private party times on our calendar.
For private parties, we require all attendees to register and provide complete customization information for their project at least 48 hours in advance so we can prepare the materials for your party.
Safety Waiver
I release J Bar K LLC (The Workshop at Rustic Ranch) from all liability relating to injuries that may occur at Rustic Ranch. By agreeing to these policies, I agree to hold J Bar K LLC (The Workshop at Rustic Ranch) entirely free from any liability, including financial responsibility for injuries incurred, regardless of whether injuries are caused by negligence.
I also acknowledge the risks involved in a woodworking workshop. Drills, hammers, mallets, nails, sand paper, paint and oil based stain will be used in class. I do not have any conditions that will increase my likelihood of experiencing injuries while engaging in this activity.
Photo Release
I acknowledge that any photos or videos taken during class may be used for social media, online and print marketing, and other promotional needs for The Workshop at Rustic Ranch.
By purchasing a space to any Rustic Ranch class or workshop, I forfeit all right to bring a suit against J Bar K LLC (The Workshop at Rustic Ranch) for any reason.
